We offer a selection of secure and trusted payment methods to ensure a seamless checkout experience. Payments can be made using Visa, Mastercard. American Express, Maestro, Apple Pay and Google Pay. All transactions are processed through advanced encryption technology, guaranteeing the highest level of security for your personal and payment information

All payments are processed through secure and reputable gateways, utilizing advanced 128-bit SSL encryption to safeguard every transaction. This industry-standard encryption technology ensures that your personal and payment information remains confidential and protected from unauthorized access. From the moment you enter your details to the completion of your purchase, your data is handled with the highest level of security and care.

Yes. We strictly adhere to the Payment Card Industry Data Security Standard (PCI DSS), a globally recognized framework designed to safeguard payment information. This ensures that every transaction meets the highest security standards, protecting your personal and financial data from unauthorized access. Our commitment to PCI DSS compliance reflects our dedication to providing you with a safe, secure, and trustworthy payment experience.

You certainly can! We send all orders with a Track & Trace code. You can track your order via the 'Track & Trace' page on our website.

Once your order is shipped you will also receive the Track & Trace link via email.

Note:It can sometimes take a while for the Track & Trace status to be available.

Processing Time: Orders are processed within 1-2 business days, Monday through Friday.
Shipping time: 5-7 business days Monday through Friday.
Total time until package is delivered: 7-9 business days, Monday through Friday.
Weekend Orders: Orders placed over the weekend will be processed the next business day.

Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.

For all orders over $99, we cover the shipping costs within the United States because we believe our customers shouldn’t have to worry about paying for delivery.

In 99% of cases, the order is delivered on time by the delivery service. Unfortunately, sometimes your order may be delayed in the delivery process. You can check the status of your order here.

Haven't received your order 3 days after the expected delivery date? If so, please contact us.

It is the customer's responsibility to ensure that the shipping address provided is correct. We do our best to process orders as quickly as possible.

Therefore, please contact us immediately if you believe you have provided an incorrect shipping address.

We offer a 30-day period in which you may return your purchase. Once the returned item has been received and reviewed, please allow up to 14 days for your refund to be issued. Further details are available on our Return & Refund Policy page.

If your package cannot be delivered, it will be kept with the parcel delivery company for 7 days.

You will receive a notification of this, along with the pickup location. You must pick up the package within 7 days to prevent it from being returned to distribution center.

Yes, you can cancel your order within 24 hours of purchase. To do so, contact our customer service team immediately with your order number.

We are not responsible for lost or stolen packages.

If the Track & Trace code indicates that the package has been delivered to your address, but you have not received your order, please contact us immediately.

Local delivery services will initiate an investigation within 10 days of the indicated delivery date; we will keep you informed.

Payment will be processed immediately at the time of checkout using your selected payment method. This ensures that your order is confirmed without delay and allows us to begin preparing your items for shipment as quickly as possible. All transactions are securely processed to protect your personal and financial information.

Yes. Once your checkout is complete, a digital receipt and detailed order confirmation will be sent directly to your email. This confirmation serves as proof of purchase and includes all relevant order details, such as items purchased, payment information, and estimated processing times. Please retain this email for your records, as it will also assist with any future inquiries about your order.

Absolutely. We utilize highly secure, encrypted payment systems to process all transactions, ensuring that your sensitive information is protected at every stage. For your safety, we do not store your card details on our servers. This approach guarantees that your personal and financial data remains private, secure, and fully safeguarded against unauthorized access.

You can easily reach us through our contact page, by emailing support@pesevere.com,
or by sending us a message at +31 6 31212167. Our customer service team is available Monday to Friday from 9:00 am to 5:00 pm (EST), and we aim to respond within 24 hours.