Frequently Asked Questions
Payment Information
We offer a selection of secure and trusted payment methods to ensure a seamless checkout experience. Payments can be made using Visa, Mastercard. All transactions are processed through advanced encryption technology, guaranteeing the highest level of security for your personal and payment information
All payments are processed through secure and reputable gateways, utilizing advanced 128-bit SSL encryption to safeguard every transaction. This industry-standard encryption technology ensures that your personal and payment information remains confidential and protected from unauthorized access. From the moment you enter your details to the completion of your purchase, your data is handled with the highest level of security and care.
Yes. We strictly adhere to the Payment Card Industry Data Security Standard (PCI DSS), a globally recognized framework designed to safeguard payment information. This ensures that every transaction meets the highest security standards, protecting your personal and financial data from unauthorized access. Our commitment to PCI DSS compliance reflects our dedication to providing you with a safe, secure, and trustworthy payment experience.
Shipping Information
At this time, we are pleased to offer shipping exclusively within the United Kingdom. This allows us to ensure fast, reliable delivery and maintain the highest standards of service for our customers. We continually review our shipping capabilities and may expand to additional regions in the future
Orders are processed within 1–2 business days (Mon–Fri). Orders placed before 22:00 (CET/Amsterdam) are handled the same day, while later orders are processed the next business day. No processing takes place on weekends or public holidays.
The estimated delivery time is 5–7 business days after your order has been processed. This timeframe allows for careful handling, secure packaging, and reliable transit to your address. While most orders arrive within the earlier part of this range, delivery times may vary depending on your location and local postal services.
From the moment your order is placed to the time it arrives at your door, please allow a total of 6–9 business days. Once your order has been shipped, you will receive a tracking number, enabling you to monitor the progress of your delivery in real time. While we strive to ensure timely arrivals, please be aware that delivery times may be affected by factors such as customs clearance, carrier delays, or seasonal demand.
Orders & Cancellations
Yes. If your order has not yet been shipped, please contact us as soon as possible at support@pesevere.com so we can assist you with making any necessary changes. Once an order has been dispatched, it enters the shipping process, and modifications to the items, address, or other details are no longer possible. Acting quickly ensures we can accommodate your request before your order is in transit.
Payment will be processed immediately at the time of checkout using your selected payment method. This ensures that your order is confirmed without delay and allows us to begin preparing your items for shipment as quickly as possible. All transactions are securely processed to protect your personal and financial information.
Yes. Once your checkout is complete, a digital receipt and detailed order confirmation will be sent directly to your email. This confirmation serves as proof of purchase and includes all relevant order details, such as items purchased, payment information, and estimated processing times. Please retain this email for your records, as it will also assist with any future inquiries about your order.
Absolutely. We utilize highly secure, encrypted payment systems to process all transactions, ensuring that your sensitive information is protected at every stage. For your safety, we do not store your card details on our servers. This approach guarantees that your personal and financial data remains private, secure, and fully safeguarded against unauthorized access.